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Information about Microsoft MB-910 Exam
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Microsoft MB-910 exam is a great way to demonstrate your knowledge and skills in Microsoft Dynamics 365. Whether you are new to the platform or looking to advance your career, this certification can help you achieve your goals. With the right preparation and study materials, you can pass the MB-910 Exam and become a certified Dynamics 365 professional.
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Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q50-Q55):
NEW QUESTION # 50
You are evaluating Dynamics 365 Sales as a potential replacement for your company's existing sales system. What is a lead? To answer, select the appropriate option in the answer area.
Answer:
Explanation:
NEW QUESTION # 51
You are evaluating Dynamics 365 Sales as a potential replacement for your company's existing sales system. What is a lead? To answer, select the appropriate option in the answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional
NEW QUESTION # 52
An online retail company uses Dynamics 365 Customer Insights - Journeys.
Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.
You need to select a feature to send the mail.
Which feature should you use?
- A. Customer interactions timeline
- B. Trigger-based journey
- C. Segment-based journey
- D. Power Automate desktop flow
- E. Email campaign
Answer: D
NEW QUESTION # 53
A company uses Dynamics 365 Customer Service to manage its warehouse and customer service department.
The manager wants to improve productivity.
You need to recommend a solution.
Which products should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 54
A company uses Dynamics 365 Marketing.
Marketing team members must be able to group related customers for campaigns, market research, and surveys.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1:
You cannot use marketing segments in a campaign.
Box 2:
You can only use one type of marketing list (a subscription list) for customer journeys. You can use any type of marketing segment for customer journeys.
NEW QUESTION # 55
......
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